Ben Tremblay » People http://bentremblay.com/en The web, what matters, common sense Fri, 30 Jul 2010 04:42:22 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Professional Titles http://bentremblay.com/en/professional-titles http://bentremblay.com/en/professional-titles#comments Mon, 24 May 2010 16:22:26 +0000 Ben Tremblay http://bentremblay.com/en/?p=1873 Adding guru at the end of your industry name and making it your professional title: now we know you're full of shit

]]> http://bentremblay.com/en/professional-titles/feed 1 What People Can Achieve http://bentremblay.com/en/creativity-what-people-can-achieve http://bentremblay.com/en/creativity-what-people-can-achieve#comments Mon, 26 Apr 2010 03:25:20 +0000 Ben Tremblay http://bentremblay.com/en/?p=1862 People can achieve a lot more when allowed to think creatively than when retrained in their thinking and freedom of action

]]> http://bentremblay.com/en/creativity-what-people-can-achieve/feed 0 Facebook: Screw Users Privacy http://bentremblay.com/en/facebook-screw-users-privacy http://bentremblay.com/en/facebook-screw-users-privacy#comments Sun, 25 Apr 2010 02:41:44 +0000 Ben Tremblay http://bentremblay.com/en/?p=1844

Facebook - if concerns about users privacy means slowing down our growth, then screw privacy

]]> http://bentremblay.com/en/facebook-screw-users-privacy/feed 1 Questioning Assumptions http://bentremblay.com/en/questioning-assumptions http://bentremblay.com/en/questioning-assumptions#comments Wed, 24 Mar 2010 03:50:29 +0000 Ben Tremblay http://bentremblay.com/en/?p=1833 It's impossible to optimize by simply following assumptions. Tests and results can be trusted, not assumptions.

]]> http://bentremblay.com/en/questioning-assumptions/feed 0 PuSH And PubSubHubbub (PubSub what?) http://bentremblay.com/en/push-and-pubsubhubbub-pubsub-what http://bentremblay.com/en/push-and-pubsubhubbub-pubsub-what#comments Thu, 04 Mar 2010 05:10:54 +0000 Ben Tremblay http://bentremblay.com/en/?p=1829 PubSubHubbub: funny name to get tech bloggers excited. PuSH: because we know PubSubHubbub is ridiculous

Wondering what PubSubHubbub is? Check out these posts:

WordPress Makes A Big PuSH To Speed Up 10.5 Million Blogs

Google Index to Go Real Time

PubSubHubbub on Wikipedia

]]> http://bentremblay.com/en/push-and-pubsubhubbub-pubsub-what/feed 0 Users And Website Usability http://bentremblay.com/en/users-and-website-usability http://bentremblay.com/en/users-and-website-usability#comments Wed, 03 Mar 2010 13:27:41 +0000 Ben Tremblay http://bentremblay.com/en/?p=1825 Users don't love usable websites: they just hate the poorly designed ones

]]> http://bentremblay.com/en/users-and-website-usability/feed 0 New Challenge: Managing Customer Expectations http://bentremblay.com/en/new-challenge-managing-customer-expectations http://bentremblay.com/en/new-challenge-managing-customer-expectations#comments Tue, 02 Mar 2010 13:31:19 +0000 Ben Tremblay http://bentremblay.com/en/?p=1821 The Web have raised the bar when it comes to customer satisfactions. Customers now expect a lot from brands and managing customer expectations is the new Web challenge

]]> http://bentremblay.com/en/new-challenge-managing-customer-expectations/feed 1 Growing the comfort zone means never being in it http://bentremblay.com/en/growing-the-comfort-zone-means-never-being-in-it http://bentremblay.com/en/growing-the-comfort-zone-means-never-being-in-it#comments Thu, 25 Feb 2010 13:26:37 +0000 Ben Tremblay http://bentremblay.com/en/?p=1810 Breaking out of the comfort zone (a.k.a doing something that matters) means forgetting about the comfort zone

]]> http://bentremblay.com/en/growing-the-comfort-zone-means-never-being-in-it/feed 1 Customer Service Is Everything http://bentremblay.com/en/customer-service-is-everything http://bentremblay.com/en/customer-service-is-everything#comments Tue, 23 Feb 2010 13:20:10 +0000 Ben Tremblay http://bentremblay.com/en/?p=1806 Now more than ever, as the features lists become irrelevant, customer service is everything.

This is the message a lot of businesses communicate, without even knowing it. Now more than ever, as features lists become less important, customer service is everything.

]]> http://bentremblay.com/en/customer-service-is-everything/feed 1 The focus can’t be on the feature list anymore http://bentremblay.com/en/the-focus-cant-be-on-the-feature-list-anymore http://bentremblay.com/en/the-focus-cant-be-on-the-feature-list-anymore#comments Fri, 19 Feb 2010 04:48:03 +0000 Ben Tremblay http://bentremblay.com/en/?p=1797 With the number of businesses offering the exact same services, the focus can't be on the feature list / offered services anymore.

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