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	<title>Comments on: New Challenge: Managing Customer Expectations</title>
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		<title>By: a collection of my thoughts.. being remarkable</title>
		<link>http://bentremblay.com/en/new-challenge-managing-customer-expectations/comment-page-1#comment-15999</link>
		<dc:creator>a collection of my thoughts.. being remarkable</dc:creator>
		<pubDate>Thu, 18 Mar 2010 10:53:37 +0000</pubDate>
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		<description>[...] to everyone (most of the time). It focuses on a small subset of people. Ben Tremblay&#8217;s sketches are remarkable to me because they resonate with me. But I know for sure they wouldn&#8217;t be [...]</description>
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